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{"target":"https://pubannotation.org/docs/sourcedb/PMC/sourceid/7537090","sourcedb":"PMC","sourceid":"7537090","source_url":"https://www.ncbi.nlm.nih.gov/pmc/7537090","text":"2 WHAT WAS TRIED?\nIntroducing medical students to virtual visits with patients as an alternative to real‐time patient contact during the COVID‐19 crisis.\nShortly before the onset of the pandemic, our organisation had prioritised the implementation of ‘virtual visits’ using a proprietary video platform as a method of patient population management. With the onset of the pandemic in our region, these types of visit quickly became the standard format for out‐patient visits. We developed a pilot programme to see whether students in their family medicine clerkship would benefit from patient interactions in these visits. Telemedicine has become an increasingly adopted part of undergraduate medical training in the United States, 1 but had only been available on an elective basis at our school before this.\nStudent volunteers were recruited from the cohort scheduled to begin their clerkship in early April. They worked with clinical faculty conducting virtual visits individually or jointly with the faculty. Students worked remotely to ensure their safety. Patients were selected in advance and screened for their consent to participate and to ensure they had the appropriate virtual interfaces. Students were able to review charts in advance via their remote access to our EHR platform (Epic). Ongoing feedback was provided by text messages or by the chat function of the EHR. At the conclusion of the visit, students were able to document the visit in the chart, and this was reviewed and attested by the 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