PMC:7534733 / 29723-30390 JSONTXT

{"target":"https://pubannotation.org/docs/sourcedb/PMC/sourceid/7534733","sourcedb":"PMC","sourceid":"7534733","source_url":"https://www.ncbi.nlm.nih.gov/pmc/7534733","text":"Use of online patient portals, if available, was suggested frequently for ease and timeliness of communication, including results of diagnostic testing, and for questions that were perceived as not needing a physician to answer personally. One suggestion echoed in several groups was to establish a single point of contact within the clinic to improve communication and was summarized by one family caregiver in this way: “If there could be one person in the clinic . . . who could be the primary point of contact ‘cause the doc’s too busy . . . [that] would relieve patients of a lot of aggravation and stress if they could be more unitary kind of point of contact.”","tracks":[]}