PMC:7276834 / 27800-29293 JSONTXT

{"target":"https://pubannotation.org/docs/sourcedb/PMC/sourceid/7276834","sourcedb":"PMC","sourceid":"7276834","source_url":"https://www.ncbi.nlm.nih.gov/pmc/7276834","text":"5.2.3 Technology\nAnother challenge in rolling out telepsychology services was getting patients to feel comfortable using videoconferencing services. Initially, most of our telepsychology visits were conducted via telephone, due to patient preference and concerns about using an unfamiliar technology. As one integrated care professional concluded after surveying his colleagues about how many clinicians were finding this same challenge, despite all of our efforts to set up videoconferencing the telephone is still king. As a result of this trend, our therapists were having to learn to navigate telepsychology sessions relying solely upon verbal cues (e.g., tone of voice).\nEven with this initial bias toward choosing telephone services, we continued to push toward providing more and more services via Zoom videoconferencing, for the obvious advantages it affords in communication and rapport building. Another barrier was also the comfort level of the trainees, as the phone in some ways was an easier adjustment, and the thought of walking a patient through navigating Zoom felt like an additional hurdle. As our trainees became more confident in telepsychology delivery, they also became more comfortable in selling this upgraded service. Also, as patients begin using video service with other health care providers and even for social visits with family and friends during this extended period of social distancing, we are anticipating they will feel more comfort with this technology.","divisions":[{"label":"label","span":{"begin":0,"end":5}},{"label":"title","span":{"begin":7,"end":17}},{"label":"p","span":{"begin":18,"end":676}}],"tracks":[{"project":"LitCovid-PD-CLO","denotations":[{"id":"T106","span":{"begin":526,"end":527},"obj":"http://purl.obolibrary.org/obo/CLO_0001020"},{"id":"T107","span":{"begin":1046,"end":1047},"obj":"http://purl.obolibrary.org/obo/CLO_0001020"},{"id":"T108","span":{"begin":1215,"end":1222},"obj":"http://purl.obolibrary.org/obo/PR_000001318"}],"attributes":[{"subj":"T106","pred":"source","obj":"LitCovid-PD-CLO"},{"subj":"T107","pred":"source","obj":"LitCovid-PD-CLO"},{"subj":"T108","pred":"source","obj":"LitCovid-PD-CLO"}]},{"project":"LitCovid-sentences","denotations":[{"id":"T155","span":{"begin":0,"end":17},"obj":"Sentence"},{"id":"T156","span":{"begin":18,"end":149},"obj":"Sentence"},{"id":"T157","span":{"begin":150,"end":301},"obj":"Sentence"},{"id":"T158","span":{"begin":302,"end":522},"obj":"Sentence"},{"id":"T159","span":{"begin":523,"end":676},"obj":"Sentence"},{"id":"T160","span":{"begin":677,"end":906},"obj":"Sentence"},{"id":"T161","span":{"begin":907,"end":1111},"obj":"Sentence"},{"id":"T162","span":{"begin":1112,"end":1245},"obj":"Sentence"},{"id":"T163","span":{"begin":1246,"end":1493},"obj":"Sentence"}],"namespaces":[{"prefix":"_base","uri":"http://pubannotation.org/ontology/tao.owl#"}],"attributes":[{"subj":"T155","pred":"source","obj":"LitCovid-sentences"},{"subj":"T156","pred":"source","obj":"LitCovid-sentences"},{"subj":"T157","pred":"source","obj":"LitCovid-sentences"},{"subj":"T158","pred":"source","obj":"LitCovid-sentences"},{"subj":"T159","pred":"source","obj":"LitCovid-sentences"},{"subj":"T160","pred":"source","obj":"LitCovid-sentences"},{"subj":"T161","pred":"source","obj":"LitCovid-sentences"},{"subj":"T162","pred":"source","obj":"LitCovid-sentences"},{"subj":"T163","pred":"source","obj":"LitCovid-sentences"}]}],"config":{"attribute types":[{"pred":"source","value type":"selection","values":[{"id":"LitCovid-PD-CLO","color":"#ec93e6","default":true},{"id":"LitCovid-sentences","color":"#93ecd8"}]}]}}