Even before launching the COVID‐19 telemedicine hotline, the DOH already launched multiple telehealth initiatives: a non‐COVID‐19 clinical Helpdesk (through hotlines), email, and chat (including a DOH internet‐based messaging app group that is open to lay people and another group for health care workers).48 Anonymous. (No date). National Telehealth Center. National Institutes of Health. Retrieved August 21, 2020, from http://nih.upm.edu.ph/institute/national‐telehealth‐center
, 49 Anonymous. (2016‐2020). PH COVID‐19 Health Workers. Rakuten Viber. Retrieved August 21, 2020, from https://invite.viber.com/?g2=AQA70%2FYXR8FXAEs1ff7nzV%2BJvuR8LVkveAaVASkICVnUaqX7In%2F%2Fp8nQ%2BzXeW%2BDr&lang=en&fbclid=IwAR3YDLl3YQJ5rxb‐UA6GI2NDfo5muokHKdcHYHUWFV7GUtSjUPlxFM3Ptqo
Another heavily used platform is Facebook where infographic materials, videos, and press releases are done.50 Anonymous. (No date). Department of Health Philippines. Facebook. Retrieved August 21, 2020, from https://www.facebook.com/OfficialDOHgov/
The use of a digital platform in these ways is in line with what we expect post‐COVID‐19 society to be like. It is useful for people with COVID‐19 symptoms as well as for those with non‐COVID‐19 health related issues.