• Email Zoom link with the family point of contact, instruct them to share the link with anyone that they want to have join the meeting. • Email Zoom links for both audio only and audio/video participation to allow participation of individuals who lack Internet access. • Send email link from a protected and unmonitored email address with disclaimer that email address will not be used for further communication. • “Please write down any questions you have about your loved one's care before the meeting so we can be sure to address all your concerns.” • “Please join 10–15 minutes before the start of the meeting to ensure all technical difficulties may be addressed” • “Please find a quiet environment for participation, during the meeting we ask that you stay on mute unless talking.”