MindSpot and other DHMS have an important role in filling gaps that have emerged in services and providing access to evidence-based care to people who are unable to leave their homes. It is also possible for DMHS to deliver brief crisis-focused interventions to assist people to manage stressful situations. Notwithstanding the uncertainty about the future, our focus has been on managing and responding to the increased demand. In response, we have increased the number of staff responding to telephone calls and have developed website-based and other materials to direct consumers to other more relevant services, as well as providing practical information to support people to maintain resilience. Based on patient reports we have also developed clinical guides to prepare therapists to respond to patient concerns. Reports from our therapists indicate that existing patients with chronic forms of anxiety and depression have reported feeling overwhelmed at first, but that they have recognised the need to practice psychological coping skills that are shown to be helpful in managing anxiety and depression. We expect that there will be a need to create additional resources as the pandemic unfolds, as the early indications are that infections have been contained in Australia for now, and new challenges emerge, in particular economic uncertainty. There has been an increase in distress in both our clinical and operational staff, which again is unsurprising in the circumstances, and which is being managed by an increased attention to the well-being of staff, many of whom are now working from home.