Finding appropriate matches for telephone support relationships may be difficult, just as with in-person matches. Parents may ultimately not find their match to be helpful,16 and either party can lose their match's phone numbers that can end the relationship or mentor parents may be negligent in following through. Alternatively, parents with babies in the NICU may simply be too busy to utilize phone support.18 Among the studies on the value of in-person or telephone peer support for NICU parents, mothers were the primary recipients of support services; there is minimal research on how fathers might utilize and respond to peer support in the NICU. This should be an area for future research.