Parent mentor training should be offered to groups of 8 to 12 parents whenever practical, allowing for a group that is small enough to result in intimacy but large enough to stimulate conversation and interaction.20 Demonstrations and observations, role-play, practice interviews and videotaped interviews10 can be utilized as training methods. Mentors should be encouraged to reflect on their own NICU experience and consider how it may affect their provision of support to NICU parents.23 Ongoing supervision of peer mentors is recommended to ensure that both group facilitators and individual mentors are supported and provided guidance when needed.