There are several potential drawbacks to parents' use of Internet support sites. Emotionally charged or negative interactions, including abrasive or non-supportive posts, may occur as a result of the reduced social presence people have online.27 Information that is shared between parents may be misleading or unreliable, especially if the site lacks professional oversight to ensure that discussions between participants are medically sound. Veteran parents need to make it clear that they are not medical providers and that parents should consult their child's own doctor for medical issues.