To reduce the risk of SARS-CoV-2 infection, given how the disease spreads and the current health crisis, the following prevention measures are suggested in addition to what is already generally performed:Inform patients of the procedures for accessing the dental office.
Inform the patient that a telephone triage will be administered and any suspicious case will be reported to competent health authorities for further investigation.
Carry out a preliminary telephone triage upon patient access to the office in order to assess whether:
The patient who is entering the office has symptoms of SARS-CoV-2 infection;
Has come into contact with potentially infected people;
Has been in areas with high risk of infection (Figure 2).