Table 5  Structured model.
Relationship  Direct Effect  t-Value  Decision  F2
H1a  E-Govt→ E-P  0.272  8.075  Supported  0.107
H1b  E-Govt→ S-p  0.137  3.317  Supported  0.028
H1c  E-Govt→ ATOB  0.326  8.68  Supported  0.142
H2a  conv19-WOM→E-P  0.563  16.353  Supported  0.456
H2b  conv19-WOM→S-P  0.368  8.34  Supported  0.149
H2c  conv19-WOM→ATOB  0.493  12.674  Supported  0.323
H3a  E-P→S-P  0.187  4.359  Supported  0.037
H3b  ATOB→S-P  0.228  5.835  Supported  0.059