Creating telemedicine program takes time and does not happen overnight. It requires sources, funding and precise guidelines. Many countries have been already invested in telemedicine and received promising results. The chaotic flow of patients in the emergency departments pose a unique challenge to the maintenance of quality of care especially in times of crisis and pandemics. Forward triage via telemedicine can turn these obstacles into an opportunity and provide a pathway to overcoming patient flow and reducing the workload of physicians as well as minimizing the risk of exposure of healthcare providers. It should be remembered that planning ahead can drastically improve our crisis management capabilities. It is time for our experts from different fields to start addressing this issue and put their suggestions into practice.